Website Strategy & Marketing Consulting for Small Businesses

Expert advice, strategic planning, and task-based service time to improve your website, marketing, and online presence.

Flexible scheduling · Available by the hour · Custom plans and packages

Consultations for small businesses
that want to succeed online.

Consultants are available for small businesses and independent professionals who want to successfully navigate online marketing. Consultations are fully tailored to your business and goals.

Do you want website advice? Do you need ideas for creating fresh marketing content? Want to know which online marketing strategies would be best for your business?

Work directly with someone who has the skills and experience to provide you with the information you need and the know-how to point you in the right direction. Whether you have questions you want answered or projects and tasks you need completed, I can help.

Consultations can help with:

  • Website strategy and improvements
  • SEO and search visibility
  • Marketing planning
  • Content and messaging
  • Technical website questions
  • Choosing tools or platforms

How it Works

Getting expert website and marketing guidance is simple.

1

Request

Request a consultation to get started.

2

Discuss

We’ll discuss your goals and challenges via email or phone, and I’ll provide recommendations and guidance.

3

Plan

We’ll put together a plan that includes project scope, timeline, and pricing.

4

Work

Once you approve the plan and pay the deposit, you’ll secure a spot on my schedule and we can get started.

Over fifteen years serving small businesses

Meet your dedicated website specialist

My name is Melissa Donovan. I build and manage websites for small businesses and independent professionals who need website help but don’t require a full-time administrator.

All of my clients' website and online marketing needs are handled reliably without the burden of hiring an employee.

"I’ve been working with Melissa for over eight years and recommend her to anyone needing professional and creative support. She designed and maintains my author website, manages my social media presence, helps me with content and branding, and edits my blog posts. Even with an eight-hour time difference between us, Melissa has been there for me every step of the way, ensuring our collaboration is seamless and stress-free. I’m thrilled with the style and feel of my website and online brand!"

Stephen Chamberlain, Author

Melissa Donovan has been editing and maintaining the website for our Jack Russell terrier rescue for the last couple of years. She has proven to be honest, punctual and reliable. She responds to problems or questions quickly, and we value her help with our rescue work.

Kyra Collins

Melissa has done an excellent job managing my author’s website, keeping it up-to-date and refreshed. [Melissa] is persistent and pleasant and understands my occasional lack of responsiveness.  We’ve had a very long partnership and I appreciate it.  Working with her is great!

Michael K. McMahan, Author

"[Melissa has] become an essential and highly-valued part of my team. Melissa stays current with trends and technology — so I don’t have to. Melissa’s writing and communication skills are superb. Her knack for diplomacy and tact have steered me away from many blunders I might have made without the benefit of her business and marketing background. Melissa’s blogging and social media experience have been invaluable to my business. She helps me put my best face forward on the World Wide Web."Judi Jensen, Quiet Karma

"Melissa’s astute skills helped me evaluate, plan, organize and communicate our business offerings in a clear and concise manner. The work Melissa produced met all of my expectations and then some. I am comfortable saying that although I don’t know the requirements of your particular project, I can tell you in terms of working style, I found Melissa to be easy going and flexible, creative, organized and reliable. Most of all, she knew how to ask the right questions. And, yes, I would gladly contract her services again as well as recommend her to others.”
Alvin Cordeiro, Entrepreneur

"I have worked with Melissa on a variety of website design, SEO, and copywriting projects. As a San Francisco Financial District IT and Technology Consulting company, my clients can be demanding -– and they have every right to be! Melissa always sets proper expectations, is thorough in her analysis, and delivers on time. I will continue to include Melissa when client needs warrant to complement my existing portfolio of consulting services.”Scott Blumin, Founder, SCOJA

Check Out My Work:

These are just a few of the websites I've designed, built, and/or managed. Click on any of them to view at a larger size or to view as a slideshow.

Frequently Asked Questions

How are consultants and service time billed?

You’ll receive a quote, and once you pay the deposit, your project will be officially booked. Your quote (or invoice) will include future payment dates if applicable. 

Do I need to be an existing client to book a consultation?

Anyone can book a consultation or service time for website and marketing projects. Clients who are already on a website management plan will receive a discount and priority scheduling for consultations. 

What types of projects are a good fit for consultations?

Consultations are ideal for one-time projects or for getting advice and guidance on running a website and online marketing. Some examples include a website review, marketing strategy evaluation, or content development for a marketing campaign. For clients already on a website management plan, additional service time (consultations) can speed up a project instead of spreading out over several weeks or months. Consultations can be used for making minor changes to a website or for complete overhauls. 

Can consultations include both strategy and hands-on work?

Yes, absolutely. Consults can focus on guidance and advice, either via phone or email (email is recommended so you can keep a record), or they can be used for various tasks and projects from updating your website to creating marketing materials. 

Is there a minimum number of hours required?

Minimum is one hour. 

What happens after I submit a request?

You’ll receive my response within one day. We’ll immediately begin discussing your business and goals, and we’ll put together a plan that includes your project scope, timeline, and pricing. I’ll then send you a quote and once you pay the deposit, your project will officially begin. 

Are you ready?

Get expert advice and guidance
on your website and online marketing efforts.

Get started by requesting a consultation.
You’ll hear back from me within one business day.

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